Dental Practice

WEBVTT 00:00:05.783 --> 00:00:10.317 My philosophy is to really treat every person with dignity and respect. 00:00:11.114 --> 00:00:17.413 You want to have a servant's heart and a very compassionate heart. 00:00:17.414 --> 00:00:18.725 Whether it's a digital dentistry, 00:00:18.726 --> 00:00:22.333 or digital lasers, or now scanners and printers, 00:00:22.334 --> 00:00:27.792 I try my best to stay as to the forefront as I can be with it comes to technology. 00:00:28.075 --> 00:00:29.942 Number one, I always make sure they're comfortable 00:00:29.943 --> 00:00:33.583 to see how the comfort level is, whether I need anesthesia or not. 00:00:33.584 --> 00:00:36.850 If I do use the anesthesia as a technique that I've developed, 00:00:37.275 --> 00:00:41.567 then I can deliver the anesthesia almost very painlessly, very comfortably. 00:00:41.633 --> 00:00:45.984 I think the family atmosphere, really caring about them is the best way 00:00:45.985 --> 00:00:47.520 I can keep dentistry comfort. 00:00:47.521 --> 00:00:49.840 We have earphones to listen to, but honestly, 00:00:49.841 --> 00:00:52.757 our chatter over the patient, they get to talk to the assistant 00:00:52.758 --> 00:00:53.699 when they step out. 00:00:53.700 --> 00:00:55.513 That's, I think, what's really one of the big things 00:00:55.514 --> 00:00:58.657 that separates me from the other offices. 00:01:01.592 --> 00:01:03.783 What do the patients say about my staff? 00:01:04.825 --> 00:01:07.250 It's a hard one to answer. No, it's not. 00:01:07.283 --> 00:01:08.792 They love my staff. 00:01:09.017 --> 00:01:10.425 We like to have fun at work. 00:01:11.037 --> 00:01:13.186 We can enjoy each other. We can be very serious. 00:01:13.187 --> 00:01:15.275 All the patients, we're always chatting. 00:01:15.276 --> 00:01:17.356 We treat our patients like family members. 00:01:17.357 --> 00:01:19.325 It all starts at the receptionist, 00:01:19.917 --> 00:01:23.043 and I really feel the receptionist is the voice of our practice. 00:01:23.483 --> 00:01:27.057 My whole team is a bunch of ringers, meaning in a positive fashion. 00:01:27.408 --> 00:01:30.471 They know how to engage their patient in conversation. 00:01:30.472 --> 00:01:32.407 They know how to make their patient feel relaxed. 00:01:32.408 --> 00:01:34.017 They take you step by step 00:01:34.018 --> 00:01:36.525 through everything that is going to happen, 00:01:36.526 --> 00:01:41.583 and it calms any fears and any anxiety that you would have before a procedure. 00:01:41.584 --> 00:01:44.033 Once a patient's here, they're the most important person 00:01:44.034 --> 00:01:46.508 in the office, the most important person. 00:01:46.509 --> 00:01:47.633 I work for the patient, 00:01:47.634 --> 00:01:51.417 and they work for the patient, and that's very important to me. 00:01:51.418 --> 00:01:54.339 My focus is mainly geared on smile dentistry, 00:01:54.340 --> 00:01:55.933 preservation dentistry, 00:01:55.934 --> 00:01:59.075 just helping the people keep their teeth as long as they can. 00:01:59.076 --> 00:02:01.217 I see and hear life-changing stories. 00:02:01.292 --> 00:02:04.508 They feel that they've got dignity. They feel they're many years younger. 00:02:04.509 --> 00:02:08.751 They've got a sense of youth that maybe take 10 years off their life. 00:02:08.752 --> 00:02:12.558 The comfort here is what makes it so unique. 00:02:12.559 --> 00:02:15.729 They just makes you feel so loved here. 00:02:15.730 --> 00:02:19.429 I know that sounds crazy because how many people feel loved 00:02:19.430 --> 00:02:20.758 at their dentist office? 00:02:21.171 --> 00:02:22.350 But they do. 00:02:22.833 --> 00:02:24.350 I like to give them hope. 00:02:24.708 --> 00:02:27.450 If there's anything that I really enjoy, it's to give them hope 00:02:28.086 --> 00:02:30.542 and help them understand what the hope would be, 00:02:30.786 --> 00:02:34.217 and then putting that hope to practice and give them the result. 00:02:34.371 --> 00:02:35.370 That's a big hurdle, 00:02:35.371 --> 00:02:38.771 but as I get deeper in my practice, I just love doing that. 00:02:38.942 --> 00:02:40.029 That's the challenge.